This is a public service announcement for users of WooCommerce and the Redirection plugin. Your product pages could be redirecting visitors to the home page.
I potentially just lost hundreds of dollars in sales due to a clash between these plugins.
There’s an option squirrelled away in the bowels of the Redirection plugin to have it automatically created 301 redirects based on if you’ve modified a page or post. I’m not sure why but it is also doing it with WooCommerce products as well.
Here’s the thing…
IT DOESN’T WORK SO WELL WITH WOOCOMMERCE PRODUCTS!
I wrote that in caps because I’m effing pissed off that I didn’t notice this earlier and for most of the month (or longer) the Redirection plugin has dutifully been redirecting people from several of my add-on product pages on ThirstyAffiliates to the home page.
Here’s what the option looks like, you’ll find it under the Options page which you can get to by clicking on Tools->Redirection and clicking Options in the list of links up the top.
According to the stats it gives me it only redirected a few hundred people so it seems to have picked this up fairly recently (like in the last month) and thank god it was on some of the less popular add-ons.
Still, given the conversion rates I’m used to on these pages this could potentially be worth several hundred dollars.
So don’t make my mistake, turn off the URL monitoring in Redirection if you want it to play nice with WooCommerce.